Friday, May 17, 2019
Consumer Buying Behavior Essay
The most challenging questions for marketers are why buyers do what they do (or dont do). Such knowledge is critical for marketers, since having a well-set understanding of buyers behavior will shed light on what is important for the consumer and similarly suggest the important influences on consumer decision-making. Factors affecting consumers buying decisions are extremely complex. It is deeply rooted in psychology with dashes of sociology thrown in just to make things more interesting. It explains the influences on the consumer from groups such as family, friends and cabaret in general.Consumers buying behavior result from deeply held values and attitudes, their perception of the world, their place in it, from commonality sense, from impulse or just plain take. Consumers mainly face 2 types of barter for decisions New corrupt these purchases are very difficult to be made by consumer due to lack of confidence in decision-making and Repurchase consumer feels confident in mak ing these decisions since they assimilate previous experience in purchasing the product. lets examine the assist of how a consumer takes buying decision. The importance of each step might divert depending on the circumstances surrounding the purchase.Consumers decision-making process begins when buyer realizes his/her unsatisfied need, want or desire. Needs may be functional or psychological in nature, and retailers are much trying to satisfy psychological needs as much as functional ones. Consumers are motivated to satisfy their needs, they will adjoining undertake a search for information on possible solutions. Consumers search efforts may result in a set of options from which a choice can be made. There might be two levels to this stage. At level one, the consumer may create a set of possible solutions to their needs (i. e.product types) while at second level the consumer may be evaluating particular products . The purchase decision may provide terzetto possibilities to a consumer from whom to buy, when to buy and also not to buy. In many cases the solution chosen by the consumer is the alike as the product whose evaluation is the highest. A favorable post-purchase evaluation of the product leads to consumer satisfaction. If the product performs below the consumers expectation, then he/she will re-evaluate satisfaction with the decision, which at its extreme may result in the consumer go the product.When the consumer is satisfied with the products performance, repeat purchase is more likely Factors Influencing Consumer Decision-Making Process Consumers decision-making process is influenced by many factors such as cultural, social, personal and psychological. Cultural factors exert the broadest and deepest influence on consumer behavior. It represents beliefs and, in many cases, we learn to act by interacting or observing other members of society. Consumer buying process offers two useful perspectives the decision-making process associated with con sumer buying and the factors which affect the buying process.It is stated that the consumers buying process can be divided into personal, psychological and social and cultural factors. The social factors, such as consumers small groups, family, advert group, social roles and status can affect consumer responses and influence their buying behavior. Personal factors such as age, lifecycle stage, occupation, bringing up and economic situation, and Psychological factors such as, motivation, perception, learning, beliefs and attitudes and personality, also play major roles in consumer decision-making process.The marketing programs often have a considerable amount of influence on consumers buying decision. It sometimes becomes irrelevant for consumers to think roughly the quality of the product when they are so influenced by its marketing Customer satisfaction is the major rent of the marketing concept. Consumers buying behavior can be broadly classified into intravenous feeding main categories. Consumers engage in Complex acquire Behavior when they are extremely involved in a purchase and are aware of significant differences among brands.This is usually the case when the product is expensive, bought infrequently, risky and highly self-expressive. Dissonance-Reducing Buyer Behavior is observed when the consumer is highly involved in a purchase yet sees itsy-bitsy difference in brands. In this case, the buyer will shop around to learn what is available but will buy fairly quickly, perhaps responding primarily to a good price or to purchase convenience. After the purchase, the consumer might experience dissonance that stems from noticing certain disquieting features or hearing favourable things rough other brands.In Habitual Buying Behavior products are brought under the conditions of low involvement and the absence of significant brand differences, e. g. , salt. Consumers have little involvement in this product category. Variety Seeking Buying Behavior inv olves buying situations, characterized by low involvement but significant brand differences. Here consumers often do a lot of brand switching for the sake of variety rather than dissatisfaction. Introduction to javas If race thought that chocolates were just restricted to kids think again.According to a recent study conducted by a major chocolate brand in India the major consumers of chocolates apart from kids are teenagers and people between the ages of 15 35. Chocolates which were considered expensive once have now become affordable by one and all. Most of the chocolate brands in India produce chocolates in different sizes that are priced according to their sizes. Chocolates like Diary Milk and quintuplet Star can be got for just 10. Chocolates in India are slowly and steadily substituting the mithai or traditional Indian sweets.
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